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Maintenance

Non-Scoring Days: December 24-26, 2025; December 31, 2025; and January 1-2, 2026

Dec 20 at 12:00am EST  –  Jan 02 at 12:00am EST

Resolved
Dec 20 at 12:00am EST

Please note that TitanX will not be conducting scoring activities on the following dates: December 24-26, 2025; December 31, 2025; and January 1-2, 2026. We will resume scoring as usual on Monday, January 5, 2026.

Please ensure you submit any time-sensitive or priority lists that you need for January prior to December 20, 2025, due to adjusted SLAs.

Have questions or need help? Keep reading below or please reach out to us directly at support@titanx.io.

Final Scoring Window for 2025

As we approach the end of the year, we wanted to share a short planning update to ensure clean execution, strong outcomes, and a controlled restart in January.

How January Priority Will Be Managed?

January scoring will operate on a queue basis determined by list submission timing. This ensures:

• Controlled throughput across the platform
• No rushed or compromised scoring
• Fair access for all customers

If you already have a list nearing readiness, submitting it by 19th December will ensure we’re able to score it before the end of the year.

Why Does TitanX Do This?

January is historically our highest-demand period for scoring and launches, and we want to get ahead of your needs to keep the outbound engine fueled. By setting this structure now, we avoid:

• Rushed list processing
• Enablement bottlenecks
• Delayed or unstable go-lives
• Degraded early-year results

Just as importantly, this also protects you from rep inconsistency during the end-of-year transition. High-intent demand should never sit stale. When the iron is hot, we want you striking with a fully set and enabled team, not waiting in a backlog.

This process is designed to protect your momentum and outcomes, not slow them down.

If you’d like support validating list readiness or confirming your expected January timeline, your account team is ready to help.

Best,
TitanX Customer Success Team